Returns & Exchanges

At Market House, we stand behind the quality of our artisanal food products and want you to be completely satisfied with your purchase. Due to the perishable nature of our goods, we offer a streamlined resolution process for any items that do not meet our freshness standards upon arrival.

Return Process

• 1.
  Contact Support

  Reach out to our customer care team within 48 hours of delivery if you encounter any issues with your order.

• 2.
  Provide Documentation

  Please include your order number and clear photographs of the product and packaging if there is visible damage or quality concerns.

• 3.
  Quality Assessment

  Our culinary experts will review your request to determine if a replacement or a full refund to your original payment method is appropriate.

• 4.
  Resolution

  Once approved, we will ship a replacement at no extra cost or process your refund within 3-5 business days.